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Refund
Policy
Refund Policy
At iBeing, our mission is to help you achieve lasting mental well-being through mindful, science-backed practices. We understand that sometimes plans change or circumstances arise, and we’re here to support you fairly.
Session Refunds
- Cancellations 24 hours before session: You are eligible for a full refund or free rescheduling.
- Cancellations within 24 hours: A 50% cancellation fee applies, as your time slot has been reserved exclusively for you.
- Missed sessions (no-show): Unfortunately, missed sessions are non-refundable.
- Technical issues: If a session cannot take place due to technical issues on our end, you will receive a full refund or the option to reschedule at no cost.
Subscription Plans
- You may cancel your subscription anytime through your account settings.
- Refunds are not issued for partially used subscription periods, but you will continue to have access until your current billing cycle ends.
Workshops or Courses
- Refunds are available up to 7 days before the start date of the workshop or course.
- After that period, refunds will not be available, but you may transfer your spot to another participant upon request.
If you believe there’s been an error with your payment or booking, please contact us at care@iBeing.ai within7 days of your transaction.
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